frequently asked questions

  • when will my order ship?

    2-5 days from your order date is my usual turnaround! upon major shop updates, shipping times may be longer, thank you for your support and patience!

  • expected delivery...

    please allow 2-3 weeks for us orders

  • my package came damaged or i believe it is missing.

    please let me know via email! you can send me an email on my contact page. include your name with order or you order #. i will email you back asap! damaged items can usually be replaced, if your order is missing it might have come back to me in my po box! we can figure it out ☺︎

  • something is missing/extra in my package

    if you are missing something/received the wrong item please email me and i will replace your item. i typically never ask for things to be shipped back to me so please keep the mix up as a little gift for my oopsies :-)

  • can i have an order shipped directly to a friend or family member?

    yes! i love shipping goodies to your loved ones. please make sure to include the correct shipping address at checkout. you can also write a gift note which i will include (handwritten) in your order.

  • what's the difference between sticker mail and first class mail?

    i offer sticker mail at a much cheaper rate than first-class mail. this shipping method is like sending a letter. i use an envelope and a stamp to mail stickers at a affordable rate. this mail isn't as reliable as first-class and is not trackable. if you order anything more than a sticker and you select sticker mail upon checkout you will still be paying and receive first-class mail :-)